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| Caddy Lite Support |
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| Installing Your CaddyLite |
CaddyConnect is used to connect your CaddyLite to your PC and enable you to download maps from your online account. We are continually improving the application to provide new features and functionaility. The latest version is available for download from here.
It is extremely important that you read and follow these installation instructions. |
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| 1. |
Ensure that you have completed the installation instructions for the CaddyConnect software. If you haven't then they can be found here.
Connect the Caddy Lite to a USB port on your computer via the USB lead. We recommend that you use a USB port on your computer rather than via an external USB hub.
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| 2. |
Once you have connected your CaddyLite it will switch on.
The Welcome to the Found New Hardware Wizard will display on your computer monitor.
Please select No, not this time.
Click Next |
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| 3. |
Select ‘Install from a list or specific location’
Click Next. |
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| 4. |
Select Search for the best driver in these locations.
Uncheck Search removable media
Check Include this location in the search.
Enter the installation folder for Caddy Connect adding \Drivers
to the end of the entry, eg:
C:\Program Files\GolfPlus\Drivers
Click Next. |
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| 5. |
A warning may be displayed that the software has not passed Windows Logo testing. It is safe to ignore this message.
Click Continue Anyway. |
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| 6. |
Let the installation process complete.
Click Finish. |
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| 7. |
Disconnect the USB from the base of the Caddy Lite and allow the unit to shut down.
Reconnect the USB cable to the Caddy Lite.
Now a menu is shown on the Caddy Lite display.
From this menu, select Connect PC. The message Waiting will then be displayed on the Caddy Lite screen.
Launch CaddyConnect software and follow the on screen instructions on how to register your device. |
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For any further technical support, our support department can be contacted in one of the following ways: |
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- By Email
Use our contact enquiry form to send us your query.
- By Telephone
Technical Support can be contacted on 09017 230141.
(Please note that all calls to this line are charged at 35p per minute)
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We can only offer support for our products and cannot offer one to one technical support for any third party products (computers, anti-virus or firewall software and hardware, operating systems, etc.)
We may publish through these support pages common resolutions to issues that customers have reported back to us with third party products. However, we may deem it necessary to refer you to a computer specialist, for which you will be charged, if the issue you are reporting is outside our normal operating parameters. |
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